Empower everyone who connects to your business
CUSTOMER PORTAL: TRANSFORM THE CUSTOMER EXPERIENCE
Customers have never been so connected, across social media and beyond. A dedicated portal allows you to engage with them 24/7.
Responding quickly to customer demands increases satisfaction, improving retention.
Signing enquiries off faster also helps reduce support costs.
SUPPLIER PORTAL: STRENGTHEN YOUR KEY RELATIONSHIPS
You value the relationships you’ve built with suppliers. Offering a central access point keeps them engaged and happy.
That relationship is a two-way street. Having partners share information using your portal reduces your admin burden.
A competent supplier portal is also a shop window for your business. Including a registration process is a great way to land new suppliers.
INTRANET/ EMPLOYEE PORTAL: ENGAGE AND INFORM YOUR STAFF
Better internal communications begin with a bespoke intranet. Your virtual home should be your employees’ first port of call.
The information they need is now just a click away, at any hour of the day, by web or mobile.
Personalisation makes it a unique experience for each employee. Where one sees training options at log in, another is reminded to update staff details.